Important Dates for Industry Shutdown 23rd December 2017 - 9th January 2018

December 22 10am cut off for workers to get their claims in. Claims submitted by the cut off will be processed before Christmas. Please note, it may take 24-48 business hours for funds to be processed by your banking provider.
December 22 
Incolink office closes at 1pm
December 23 Industry Shutdown commences
January 3 9am Incolink opens for claims only
January 8 8am Incolink open for all services
January 9 End of Industry Shutdown

Telephone and fax enquiries

Victoria

Carlton Office: Monday to Friday, 8am-5pm
Phone: (03) 9639 3000
Fax: (03) 9639 1366

Geelong Office: Mon, Tues & Fri 8am–4pm Thursday 9am–5pm
Phone: (03) 5223 8982

Tasmania 
Hobart Office:03 6234 8403 
Freecall: 1800 337 789

Incolink 24/7 Counselling Service
1300 000 129

 

Incolink also has a dedicated service to assist members who speak languages other than English.

For telephone interpreter connections contact the following numbers and request to be connected to Incolink.

(03) 9280 1901 - Vietnamese Bosnian Amharic

(03) 9280 1902 - Greek Somali Korean

(03) 9280 1903 - Turkish Polish Cambodian

(03) 9280 1904 - Arabic Serbian Mandarin

(03) 9280 1905 - Italian Macedonian Cantonese

(03) 9280 1906 - Spanish Croation Russian

(03) 9280 1908 - Dari Dinka Sudanese

(03) 9280 1907 - All other languages

(If you dial the All other languages number 9280 1907, your call will transfer to a VITS operator who will assist in connecting you to an interpreter).

If the phone you are using does not have a conference call facility – follow the prompts to enter their phone number and VITS will make the connection to your client.

For on-site interpreter bookings (03) 9280 1955

In Person

Carlton Office: Monday to Friday, 8am-5pm
1 Pelham Street
Carlton VIC 3053

Geelong Office: Mon, Tues & Fri 8am–4pm Thursday 9am–5pm
3/200 Malop Street, Geelong

Mail Enquiries

Incolink - Victoria                          
1 Pelham Street                            
Carlton VIC 3053                           

Incolink - Tasmania
GPO Box 660
Hobart TAS 7001

Email Customer Service

redund@incolink.org.au

Email Health and Wellbeing

wellbeing@incolink.org.au

 

Contact Us