Omicron outbreak – support for Incolink members

The Omicron outbreak Australia wide presents another set of challenges for our industry. If you are unable to work due to COVID-19, we’re here as your safety net.

Incolink Counselling 1300 000 129

Counselling and support is available to all members and their families any time of the day or night. Simply call 1300 000 129 to talk.

Financial Assistance

Pandemic Leave Disaster Payment – Services Australia

This payment is a support if you can't earn an income because you or someone you’re caring for has to self-isolate or quarantine due to COVID-19.

Pandemic Leave Disaster Payment provides $750 for each 7 day period you’ve been told to self-isolate or quarantine or are caring for someone who has COVID-19. A new claim is required for each 7 day period.

For more information visit the Services Australia website:

• For Victoria
• For Tasmania

If you need longer term help, check to see what other payments you may be eligible to get by using the Services Australia payment guide.

Incolink COVID-19 Payments

If you are still employed but unable to work as a result of COVID-19, you may be eligible to access some of your Incolink funds by way of the Incolink COVID-19 Payment.

Eligible worker members receive an Incolink COVID-19 payment of $2,000 or the balance of your account (whichever amount is lower) if you must self-isolate or if you are stood down. You can re-apply for this every 28-days if you continue to be eligible and funds remain in your account.

Eligibility Criteria

If you are not earning an income from your employer (including leave entitlements) because:

• of site closures due to COVID-19; or
• you are required by to self-isolate due to exposure to COVID-19 for any period prescribed by federal or state governments

then you can claim the Incolink COVID-19 Payment.

Your employer must also complete a declaration via EmployerLink to confirm the conditions above.

Please note: as this is not a genuine redundancy payout, Incolink is required by the ATO to withhold tax from COVID-19 payments at a rate of 32%.

Portable Sick Leave Insurance

Some Incolink members may be covered by our Portale Sick Leave insurance (PSLi). To find out if your eligible for PSLi, contact Total Claims Solutions on (03) 9663 2411