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Worker Entitlements

We are committed to helping workers through the tough times. We've got your back. Your redundancy entitlements are there for you when you need them.

Making a Claim

As a member, if you're made genuinely redundant, you can make a tax-free claim. If your employment ends for any other reason, you will still be eligible to claim at the applicable tax rate.

We make it easy for you to claim online using the Incolink App or WorkerLink portal.

You can make a claim via the Incolink App by installing the latest version from the App Store or Google Play Store. Then, login to your account and follow the prompts to claim.

You can also claim online by logging in to WorkerLink and follow the menu prompts to lodge your claim.

If you're having trouble registering for online access, send us a chat or call our customer support team on
(03) 9639 3000

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For information on claim limits and tax rates visit our Help Centre

Incolink Member Card

Incolink Member Cards are your proof of membership. Your employer may need to see your Incolink Member Card when you start a new job.

Authorised representatives may also request your permission to check your card and scan the barcode to ensure your entitlements are up to date.

Up to date entitlements are important to make sure your funds are in your account and to make sure your insurance coverage stays active.

You can now set up your Incolink Member Card using the Incolink App. It is quick, easy, secure and means you don't have to wait for a card in the mail.

The new Incolink Member Card has several new features to protect your security and privacy

  • Login to access your member card
  • Photo identification to make sure only you can use your member card
  • Time stamp to ensure the card is not a screen shot and hasn’t been tampered with
  • Contributions status show if your entitlements are up to date
  1. Login to the Incolink App and click “Create your Incolink Member Card”
  2. Upload an Australian Driver License or your passport.
  3. Take a live selfie. This creates the photo that will appear on your member card
  4. Your ID is verified against the selfie - then you’re all done!

Industry Liaison

Our Industry Liaison Officers are your on site advocates and can help you with questions about your entitlements. Liasion Officers also deliver toolboxes on site which explain the benefits and services that we offer to our members.

Contact your Industry Liaison Officer below:

Scott Atkins
Phone: 0448 031 291

Other Forms

If you need any other forms, you can find them below.
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Incolink Help Centre

Use our online chat or visit our Help Centre to answer all of your Incolink Membership questions.

Get support

Download the Incolink app

Make a claim, check your history, update details, and make sure your contributions are up to date

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Manage your account

Incolink worker members can access their account 24/7 via WorkerLink – make a claim, account balance, active membership and more.

Sign in to WorkerLink