2026 Onsite Balance Transfer Competition

Entry details

Terms and Conditions

1.1 - The Promotion

• These terms and conditions and the Entry Details govern the Promotion.
• The Promotion will commence on the start date and close on the end date (Promotion Period).

1.2 - Eligibility

The Promotion is open to any individual who meets all the following criteria (each an Entrant):

• the Eligibility criteria in the Schedule;
• the individual is not involved in conducting the Promotion or the management of any benefiting business in relation to the Promotion; and
• the individual is not employed by the Promoter or related in any way to an existing employee of the Promoter.

1.3 - The Prize

• The total value of the Prize is $1,000.00.
• It is a condition of accepting the Prize that the Winner accepts the prepaid VISA Gift Card conditions of use at Terms & Conditions – Visa Gift Cards

1.4 - Participating in the Promotion

• By entering the Promotion, each Entrant accepts these terms and conditions.
• An Entrant can enter the Promotion by completing an entry form or a balance transfer form in person on site and giving it to the Incolink liaison officer, or via a QR Code accessible from a Promotion poster or flier, during the Promotion.
• The number of entries per Entrant is capped at one each.
• Any entry not in compliance with these terms and conditions is automatically invalid. The Promoter reserves the right to accept or reject non-compliant or incomplete entries in its sole discretion.
• Each Entrant is responsible for any expenses that they incur in relation to participating in or winning the Promotion. An Entrant will not be reimbursed for any costs incurred in the event of winning the Promotion other than as expressly set out in these terms and conditions.
• Each Entrant or purported Entrant will be disqualified from the Promotion, and will not be eligible for any Prize, if they:
  • enter the Promotion without being eligible under clause 1.2;
  • tamper with the entry process
  • submit an entry that does not comply with these terms and conditions; or
  • engage in misleading or deceptive or fraudulent conduct or otherwise behave in a way that may (in the Promoter’s opinion) bring the Promoter into disrepute.
• Entries must be received by Incolink before midday 9 July 2026.

1.5 - The Draw

The Promoter will randomly draw the winner of the Major Prize in the Promotion (Winner) from the pool of valid entries made by Entrants during the Promotion Period by random (Draw) on the Draw Date.

• the Draw will take place at the Draw Location on the Draw Date; and
• Each valid entry in the Draw will have an equal chance of being drawn.

1.6 - Notification of Winner

• Within 7 days after the Draw, the Winner will be contacted by SMS and email.
• Entrants are responsible for ensuring their contact details are current and updated with Incolink.

1.7 - Prize Distribution

• The Winner will be sent the Prize by registered post or courier to the address held by Incolink.
• There will be no cost to the Winner[s] to accept [the/a] Prize.

1.8 - Prize Substitution

If the Prize is unavailable, or becomes unavailable through no fault of the Promoter after the commencement of the Promotion, the Promoter may substitute the Prize with a substitute prize, provided that the substitute prize is of the same or similar value or specification as the Prize.

1.9 - Unclaimed Prize

• If the Prize is not able to be sent to/collected by the Winner through no fault of the Promoter within a period of 3 months after the Draw Date (Claim Period), the Prize will be deemed forfeited.
• The Promoter will make every reasonable effort to contact the Winner during the Claim Period.

1.10 - Redraw

• In the event that a winner is found to be ineligible, a second draw [for that Prize] (Redraw) will take place on the Redraw Date, and the Redraw will be deemed a Draw and the Redraw Date will be deemed the Draw Date for the purposes of clauses 1.5, 1.11 and 1.15 of these terms and conditions.
• The Redraw will take place at the Redraw Location.

1.11 - Promotion

• The Winner may be asked to sign a release and consent form by the Promoter, allowing the Promoter use the Winner’s image, name, likeness, voice and entry in media activity, marketing and promoting the Promotion and the Promoter’s services.

1.12 - Dispute Resolution

• A complaint about the Promotion, including about claiming the Prize, may be made by writing to:

Incolink Complaints Officer

151 Rathdowne St
Carlton Victoria 3053

• Decisions of the Promoter in relation to any complaints are final and may be made in the Promoter’s complete and sole discretion (subject to the oversight of NSW Fair Trading and applicable legislation).

1.13 - Termination of the Promotion

• The Promoter may terminate the Promotion at any time and for any reason prior to the Draw Date.
• If the Promoter terminates the Promotion prior to the Draw Date, then the Promoter will not proceed to conduct the Draw and no Entrant or other person will be eligible to win any Prize under the Promotion.

1.14 - Liability

• Subject to clauses 1.15(b) and 1.15(d), the Promoter is not liable for any loss, cost, expense, damage or liability suffered or incurred by any Entrant or Winner in connection with the Promotion, including in connection with:
  • late, lost, altered, damaged or misdirected entries or Prize acceptance, including delays due to technical disruptions or network congestion;
  • any incorrect or inaccurate information caused by equipment or programming associated with or utilised in the Promotion;
  • any theft, destruction, unauthorised access to or alteration of entries; or
  • any use of the Prize[s] or any tax liability incurred by the Winner as a result of winning or accepting the Prize.
• Nothing under clause (a) limits any Entrant’s or Winner’s rights under the Competition and Consumer Act 2010 (Cth) (CCA).
• For all warranties connected to the Prize[s], the Winner should direct any inquiries to Visa at http://www.incentivesgiftcard.com.au/
• These terms and conditions do not exclude or limit the application of any statutory provision, including but not limited to a provision of the CCA and the consumer guarantees under the Australian Consumer Law, where to do so would contravene that statute or cause any part of these terms and conditions to be void.

1.15 - Force Majeure

Without limiting clause 1.15, if the Promotion is unable to proceed due to unforeseen circumstances, including cyber-attack, industrial strike, computer virus, fraud, or technical failures, the Promoter may take appropriate action with respect to the Promotion (including suspension, termination or modification of the Promotion) as it deems appropriate, subject to any relevant regulation or law or direction from a regulatory authority.

1.16 - Privacy and personal information

• The Promoter will collect, use and retain for a reasonable period the personal information of each Entrant for the purpose of running the Promotion including:
  • communicating with the Entrant regarding the Promotion;
  • verifying that these terms and conditions have been complied with;
  • promoting the Promotion.
• An Entrant’s personal information may be passed to a third party for the purpose of having the Prize delivered.
• Use of each Entrant’s personal information will be in accordance with the Promoter’s Privacy Policy available here https://incolink.org.au/privac...

  which sets out how to access and correct your personal personal information or make a privacy complaint.

• The Promoter will not use the personal information of an Entrant except in accordance with the purposes stated in this clause.
• If you do not provide your personal information, we will not be able to determine your eligibility and you will not be able to participate in the Promotion.

1.17 - Contacting the Promoter

An Entrant may contact the Promoter by the following methods:

• 1800 337 789 and
• [email protected]

1.18 - Governing law

These terms and conditions are governed by the laws of New South Wales and the Entrants submit to the jurisdiction of the courts of New South Wales in respect of any proceedings in connection with these terms and conditions.