Incolink

Worker Entitlements

At Incolink, we are committed to helping workers through the tough times. We've got your back. Your redundancy entitlements are there for you when you need them.

Incolink Redundancy Account

The Incolink Redundancy Account gives all worker members the opportunity to claim tax-free if made genuinely redundant. If you’re employment ends for any other reason, you will still be eligible to claim at the applicable tax rate.

With the Incolink Redundancy Account, there's no longer a need to choose between two accounts.

Making a Claim

If you become unemployed, you will be eligible to claim from your Incolink account.

Incolink makes it easy for you to claim online using the Incolink App or WorkerLink portal.

Claim via the Incolink App by installing the latest version from the App Store or Google Play Store. Then, login to your account and follow the prompts to claim.

Claim via the web by logging in to WorkerLink and follow the menu prompts to lodge your claim.

If you are not earning an income from your employer because of COVID-19, you may be eligible for a COVID-19 payments. More information about COVID-19 payments and eligibility is available in our Help Centre.

If you're having trouble registering for online access, send us a chat or call our customer support team on (03) 9639 3000

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For information on claim limits and tax rates visit our Help Centre

Incolink Member Card

Incolink Member Cards are your proof of membership. Your employer may need to see your Incolink Member Card when you start a new job.

Authorised representatives may also request your permission to check your card and scan the barcode to ensure your entitlements are up to date.

Up to date entitlements are important to make sure your funds are in your account and to make sure your insurance coverage stays active.

You can now set up your Incolink Member Card using the Incolink App. It is quick, easy, secure and means you don't have to wait for a card in the mail.

The new Incolink Member Card has several new features to protect your security and privacy

  • Login to access your member card
  • Photo identification to make sure only you can use your member card
  • Time stamp to ensure the card is not a screen shot and hasn’t been tampered with
  • Contributions status show if your entitlements are up to date
  1. Login to the Incolink App and click “Create your Incolink Member Card”
  2. Upload an Australian Driver License or your passport.
  3. Take a live selfie. This creates the photo that will appear on your member card
  4. Your ID is verified against the selfie - then you’re all done!

For Apprentices

Apprentices are the future of the building and construction industry.

Incolink provides accounts for eligible apprentices and you will earn credits for each on site you work day. On site work days include leave days, school days and rostered days off.

Once your apprenticeship is complete and you work 52 weeks on a commercial construction site, your apprentice credits are transferred into funds in your Incolink Account and are available if your employment ends.

The Incolink Apprentice guide outlines how to claim if you are made redundant whilst working as an apprentice.

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More information for apprentices is available via our Help Centre

Industry Liaison

Incolink’s Industry Liaison Officers are your on site advocates and can help you with questions about your redundancy and insurance entitlements. Liasion Officers also deliver toolboxes on site which explain the benefits and services of Incolink.

Contact your Industry Liaison Officer below:

Russell Wilson
Phone: 0408 607 737
Email: russellw@incolink.org.au

Tony Cordier
Phone: 0448 870 225
Email: tonyc@incolink.org.au

Chris Gard
Phone: 0419 864 135
Email: chrisg@incolink.org.au

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Incolink Help Centre

Use our online chat or visit our Help Centre to answer all of your Incolink Membership questions.

Get support
App

Download the Incolink app

Make a claim, check your history, update details, and make sure your contributions are up to date

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Manage your account

Incolink worker members can access their account 24/7 via WorkerLink – make a claim, account balance, active membership and more.

Sign in to WorkerLink