Incolink COVID-19 Payment - How to Claim in WorkerLink

Posted on Mar 28, 2020

The Incolink COVID-19 payment is currently available:

  • It will be taxed at 32%. We acted to lessen your tax burden.
  • Further payments can be requested every 28 days after the initial payment if the worker continues to be eligible.

Eligible Incolink worker members with an available balance will be able to access Incolink COVID-19 payments of $2,000 (or the balance of their account whichever amount is lower).

When do you qualify for the Incolink COVID-19 Payment?

If you are not earning an income from your employer (including leave entitlements) because:

  • of site closures by your employer due to COVID-19; or
  • you are required by a medical professional to self-isolate due to exposure to COVID-19 for any period prescribed by federal or state governments

then you can claim the Incolink COVID-19 Payment.

Your employer must also complete a declaration via EmployerLink to confirm the conditions above.

Disclaimer: If you are receiving PSLi payments you cannot claim the Incolink COVID-19 Payment.

Incolink COVID-19 Payments are accessible via WorkerLink ONLY. For those who have not registered, simply head to WorkerLink, or visit this how-to guide on our website.

If you're an eligible worker member, here’s how to claim.

STEP #1– Employer declares eligibility in EmployerLink.

If you’re an Incolink employer member, click here for the employer how-to.

STEP #2 – Login to WorkerLink.

STEP #3 – Start the claim process.

Head to the Lodge a Claim in quick links or the My Claims section in the menu.

STEP #4 – Select the COVID-19 Payment option.

Once selected, declare you are eligible for the COVID-19 Payment and select Next. Note: This declaration is binding and Incolink may require you to provide further proof of eligibility in the future.

STEP #6 – Tax File Number and Payment Details Declaration.

We’ll just need you to provide your Tax File Number and details of your bank account to direct debit your payment. Once you’ve confirmed your details, you can submit your COVID-19 payment and finalise the process.

If you're having any issues throughout the claim process, double check your employer has declared you are eligible for an Incolink COVID-19 Payment. For additional assistance, give us a call on 03 9639 3000

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