Critical Incident Response Line
Incolink provides dedicated critical incident support for the building and construction industry
If you or someone on-site is in imminent risk of harm to yourself or others, please call 000
What a critical incident is
A critical incident is an event that affects a group of people on or off site that is unexpected, occurs suddenly and has a strong and sudden emotional impact, causing stress and may cause lasting psychological effects.
A critical incident can be:
- Injuries on site
- 'Near miss' on site
- Fatalities on site or off site
- Suicide of a fellow worker
- Suicide of a member of the general public on site
- Traffic accidents on or off site
If you are seeking support, please call our counselling line on 1300 000 129
How the support line works
When calling CIRL, an Incolink staff member will support you to identify the most appropriate response to the situation. This may involve:
- Bringing a counsellor and mental health educator to site
- Arranging a call back from a counsellor
- Helping to arrange a future counselling appointment
If you or someone on-site is in imminent risk of harm to yourself or others please call 000.
The below shows the questions we’ll ask and what you can expect in different situations.